VM creation is stuck or failing
Scenarios
- The
anka create
runs for a while but gets stuck. Typically stuck at prebooting
or waiting for postinstall complete
. - The Anka app creation process runs for hours and never completes.
Common Causes and solutions
- Anti-virus and firewalls (even the apple firewall) are blocking networking initialization. They need to be disabled, or anka processes whitelisted.
- The macOS installation has failed for some reason. You can open the
anka view {name}
to ensure that it is actually stuck or failed.- If so, try running
anka --debug create...
from your terminal to see if it works a second time. If it keeps failing, report the issue to Veertu support with the output from the anka --debug create
command. - It’s also possible that you haven’t given enough resources to the VM being created. We recommend a minimum of 2 vcpus and 4GBs of memory for stability.
Still experiencing problems?
Talk to us! we are available via slack or email